WHAT MAKES US DIFFERENT

¿Porqué elegir Yellow Car - Renta Car?

We are a local, family car hire bussiness stablished in 1972

These are some of the reasons why our clients choose Yellow Car

It is frequent to find, on web pages, surprisingly low car hire rates which become progressively more expensive not only during the booking procedure but also during the course of the rental or even once the rental is over.

The extra charges most frequently applied are:

  • The insisting offer of additional insurances not previously contracted.
  • Insurances advertised as “full risk” which are not true full risk insurances, either because not all possible damages are covered or because there might be an insurance excess (maximum amount to pay on your behalf)
  • High reparation costs in case those additional insurances are not contracted.
  • Unexpected fuel charges of fuel systems not favorable to the client. (like picking the car up with a full tank of fuel and having to bring it back with an empty tank)
  • Additional charges for traffic fines administration long after the rental is over.
  • Etc

Our prices might look higher at first view but we do only show a final real price with no additional hidden costs.

It is frequent to find, on web pages, surprisingly low car hire rates which become progressively more expensive not only during the booking procedure but also during the course of the rental or even once the rental is over.

Usually in these cases a wide scenario of confusing insurance options is presented and most of them may not include a real comprehensive insurance without excess

The excess or franchise is the maximum amount that must be paid in case of theft or damage to the vehicle even if it is not your responsibility. It is usually charged in advance through a credit card retention or deposit.

Companies usually encourage their staff to sell additional insurances when picking the car up and, if not purchased, compensate with a retention of amount on your credit card as a guarantee to cover possible damages.

If you do not purchase the maximum insurance coverage, we recommend that you carefully inspect the vehicle for any existing damages and ensure they are detailed in the rental agreement.

Even in case of maximum insurance coverage you should check that the insurance covers you in the following cases:

– Punctures or damage to the tires, wheels and underside of the vehicle.

– Broken mirrors, windscreens and car windows.

– Break or loss of electronic keys

– 24 hours tow assistance service.

– Vehicle replacement in case of breakdown or accident.

– 24-hour taxi service for a first urgent trip in case of breakdown or accident.

Yellow Car only offers a single type of insurance coverage without any excess.

We will not take a deposit on your credit card for this concept or check the vehicle for damages previous to car delivery or after the car is returned.
All the above mentioned concepts are included in our insurance.

Car pick up procedure for car hire companies at Malaga airport is usually one of the following:

  • The customer goes to the counter of the company located inside the airport. (This is the point where additional insurances and options are offered by some companies). Once the contract agreement is formalized the client is directed to the zone of the public parking area assigned to that company where the rental vehicle will be located. Depending on the season and the company the waiting time at the counter queue will be more or less extensive.
  • Clients are met by a company representative in the public arrival area of ​​the Airport and directed to a minibus or collective transport vehicle that will take them to the rental company office located outside the terminal building. It is there where the rental agreement is prepared and the vehicle is delivered. In this case, you might have to wait for other clients in the same flight before making the transfer. Also the company’s location may be closer of further apart from the arrival terminal.

The operation of Yellow Car is different.

One of our employees meets you in the public arrival area of ​​the Airport.

The rental contract is formalized in that same place and time (if you have previously provided your personal information the process is very fast).

Our staff helps you carry your luggage outside the Terminal, in the closest possible area allowed for vehicle access to the Airport, where another employee waits with the car.

With Yellow Car you do not need to keep a queue at the counter of the rental company or move to our offices in shared transportation.

Most car hire companies usually deliver the cars with a full fuel tank.

In some cases, when the rental price is very low, they can ask the client to pay the cost of the fuel in advance and instruct to return the vehicle with an empty tank.

This system involves an additional cost for the client who will find very difficult to adjust the fuel consumption to finish the rental with a completely empty tank. Also the price charged for the fuel may be higher than market price.

To avoid any fuel charges Yellow Car delivers all vehicles with a full tank of fuel and client should return them the same. Full –> Full

We do not only attend you in our offices at Marbella, Cala de Mijas and Malaga Airport.

For your convenience, with previous agreement, we can deliver and pick up your car at your hotel, private home or holiday address.

We cover any point of Costa de Sol between Malaga Airport and Estepona.

We also go to you within office opening hours if you need a car replacement or in case of a breakdown.

This service can be useful if you decide not to drive from Malaga Airport or not having a car during all your vacations.

Usually this service has no additional cost (check with us).

We have an extensive, self owned, fleet of more than 400 vehicles focused on Costa del Sol and Malaga province.

Our range of cars include:

  • Economic and compact cars like Fiat Panda, Opel Corsa.
  • 7 and 9-seater vans for passenger transport or large luggage needs.
  • Family vehicles
  • S.U.V
  • High-end vehicles such as the Audi A4, Q5 and Mini
  • Convertible cars

We also offer this range with automatic gear box

For your privacy our cars are not marked with stickers or publicity that identifies them as rental vehicles.

Many websites you will find when making a car rental search are not car rental companies but brokers or intermediaries that group, offer and compare a range of options from different companies.

The presence of intermediaries, mixing the different rental options of different companies or even different offers of the same company, usually make booking procedures, changes and cancelations much more complicated.

The broker itself can also offer an external car insurance to the one provided by the rental company which can lead to more confusion and possible conflicts in case of an accident reclamation.

If you rent regularly through these websites, a personalized relation between client and renter becomes very difficult since the car hire company will vary constantly (different staff, delivery and collection procedures, fuel systems, insurance conditions, car models, etc.)

The quality of service can vary greatly depending of the chosen company.

We are not car hire intermediaries. We own our car fleet.

In Yellow Car all employees have permanent contracts and usually stay in the company for many years. This way our regular customers are usually looked after by the same people who get to know their tastes and preferences and can personalize the service.

Our staff speaks spanish, english, german, french and russian.

All Our offices (Marbella, Cala de Mijas and Malaga Airport) are open Sundays and public holidays, 365 days a year to attend any incident.

We Also have a 24 hour Roadside assistance service that will assist you in case of breakdown outside office hours and will provide a taxi service for a first transfer at no cost.

Although Spain is one of the safest countries in the world, in all places tourists tend to be the target of petty theft especially when cars are parked.

Also for your privacy, our vehicles have no stickers or advertisements that identify them as rental vehicles and make them catch the attention.

Don’t drive a banner.

We have a discount system for regular customers and holiday home owners.

Check with us.