Privacy policy

This legal text provides details on how we collect and process your personal data through the use of our website http://www.yellowcar.com, including any information you may provide to us via the site when you submit your details through a form enabled for this purpose or when you contract a service.
By providing us with your data, you acknowledge that our services are not available to individuals who are legally unable to give consent; thus, by submitting the forms, you guarantee that you have sufficient capacity to grant such consent.
Below we inform you about the data protection policy of Yellow Car, S.A.

1. Data controller
Contact details of the controller:
Yellow Car, S.A, with VAT number CIF: A29030020 and registered office at Urbanización el Rosario, Edificio Yellow Car, 29600 Marbella, Málaga. Telephone: +34 952 831 492. Email: marbella@yellowcar.com.
Registered in the Málaga Mercantile Register on 22 September 2004, Volume 1890, Book 803, Page 153, Section 8, Sheet MA‑26053.
Yellow Car, S.A is the controller of your data (hereinafter, “we” or “our”).

2. What data we collect
The General Data Protection Regulation defines personal data as any information relating to an identified or identifiable natural person. This does not include anonymous or aggregated data.
Personal data that may be obtained directly from the data subject will be processed confidentially and incorporated into Yellow Car, S.A’s processing activities.
On our website we may process the following categories of personal data:

  • Identity data: first name and surname
  • Personal characteristics: date of birth
  • Contact data: email address, telephone number, and postal address
  • Profile data: password
    We do not collect any special categories of personal data (such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, health data, genetic or biometric data).
    If we are legally required to collect personal data or it is stipulated in the service terms and you refuse to provide it, we may be unable to fulfil that contract or provide the service, and you must notify us in advance.

3. How we collect your personal data
We collect personal data by:

  • You filling in the form on our website, contacting us via email, telephone, or postal mail when:
    • You request information about our products or services
    • You contract our services
      We reserve the right to refuse or cancel any registration if it does not meet our requirements or applicable law, and may explain our decision when possible.
  • Through automated technologies or interactions: we may automatically collect technical data about your device, browsing actions, and usage patterns using cookies or similar technologies. For more information, see our cookie policy.
  • From third parties: Google Analytics or search data outside the EU.

4. Purpose and legal basis for processing
The most common uses of your personal data are:

  • To formalise a contract between Yellow Car, S.A and you
  • With your explicit consent
  • To comply with legal or regulatory obligations
  • To serve our or a third party’s legitimate interests
    You can withdraw your consent at any time by writing to marbella@yellowcar.com or through the exercise of rights section below.
    We only use your data for the purposes for which it was collected, unless we reasonably consider using it for another compatible purpose, in which case we will notify you in advance of the legal basis for that processing.
    For further details, you may contact us at marbella@yellowcar.com.

5. Data retention period
We retain your personal data for as long as necessary to fulfil the purpose for which it was collected and to comply with applicable legal retention periods.

6. Minors
Yellow Car, S.A does not allow minors under 14 years old to submit personal data via our website or contact channels. By submitting data, you confirm that you are at least 14 years old. If a minor younger than the age limit has provided personal data, please contact us to exercise the applicable rights. For services aimed at children under 14, we will obtain parental or guardian consent.

7. Exercise of data protection rights
You can exercise your rights by sending a request to our registered office or email at marbella@yellowcar.com, including a copy of your ID. You may request:

  • Access to your personal data
  • Rectification or deletion (‘right to be forgotten’)
  • Restriction of processing
  • Objection to processing
  • Portability of your data to another controller
    You may use the forms provided by the Spanish Data Protection Agency.
    Complaints can be submitted to the AEPD (Agencia Española de Protección de Datos).
    We may request additional information to verify your identity.
    We will respond to requests within one month, which may be extended for complex cases, and we will keep you informed.

8. Disclosure of data to third parties
We may share your data with trusted third-party service providers for processing on our behalf, such as:

  • IT and system administration providers
  • Professional advisors (lawyers, auditors, insurers, tax consultants)
    These processors will only process your data according to our instructions and in compliance with GDPR. You may request a list of such providers at marbella@yellowcar.com.

9. Data security
We have implemented appropriate technical and organisational measures to protect your data against accidental loss, unauthorised access, alteration, or disclosure. Access to personal data is limited to those who require it to perform their functions, under confidentiality obligations.
We have procedures to detect, investigate, limit, and notify you and the relevant supervisory authority of any personal data breach in accordance with Articles 33 and 34 of the GDPR.