{"id":5711,"date":"2023-04-17T11:08:18","date_gmt":"2023-04-17T11:08:18","guid":{"rendered":"https:\/\/www.yellowcar.com\/preguntas-frecuentes\/"},"modified":"2023-10-05T09:53:36","modified_gmt":"2023-10-05T09:53:36","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.yellowcar.com\/en\/faq\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"\n<div class=\"wp-block-group breadcrumb has-primary-background-color has-background is-layout-constrained wp-container-core-group-is-layout-1d5f02f0 wp-block-group-is-layout-constrained\" style=\"padding-top:10px;padding-right:20px;padding-bottom:10px;padding-left:20px\"><nav class=\"breadcrumbs\" itemscope itemtype=\"https:\/\/schema.org\/BreadcrumbList\"><a href=\"https:\/\/www.yellowcar.com\/en\/\" itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\"><span itemprop=\"name\">Home<\/span><meta itemprop=\"position\" content=\"1\" \/><\/a><span class=\"delimiter\"> \/ <\/span><\/nav><\/div>\n\n\n\n<section class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a939db2b wp-block-group-is-layout-constrained\" style=\"margin-top:50px;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-7b2c78e6 fadeintop\"><h2 class=\"uagb-heading-text\">Reservations and Rental Agreement<\/h2><div class=\"uagb-separator\"><\/div><\/div>\n\n\n<div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-990541ee uagb-faq-icon-row uagb-faq-layout-accordion uagb-faq-expand-first-false uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height     \" data-faqtoggle=\"true\" role=\"tablist\"><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\\\/\\\/www.yellowcar.com\\\/en\\\/faq\\\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How can I make a reservation?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can contact us by phone, fax, email. You can also make a reservation through the form on our website or via the chat on the same page.\"}},{\"@type\":\"Question\",\"name\":\"What documentation do I need to rent a vehicle?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"- National ID card (D.N.I.) or passport.<br>- Valid driver's license. If your driver's license does not have Latin characters, you must also provide an international driver's license. Photocopies are not accepted.<br>- Valid credit card. VISA, MASTER CARD are accepted. Debit cards like Visa Electron or similar ones are not valid.\"}},{\"@type\":\"Question\",\"name\":\"Is there any cancellation fee for a reservation?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"As a general rule, you may cancel your reservation at any time without any charge. Exceptionally, during periods of high occupancy and for high-end special vehicles, a deposit may be requested at the time of booking. This deposit will not be refundable if the reservation is canceled with less than 10 days' notice.\"}},{\"@type\":\"Question\",\"name\":\"When do I have to pay the rent?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The rental must be paid at the time of vehicle pickup. Exceptionally, during peak season months or for high-end special vehicles, an advance deposit may be requested at the time of booking.\"}},{\"@type\":\"Question\",\"name\":\"How can I pay the rent?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Rentals must be paid using a credit card (VISA, MASTERCARD).<br>In the case of payment with a debit card (VISA ELECTRON, etc.), you must also have a credit card as a guarantee.<br>The cardholder must be present at the time of signing the contract.\"}},{\"@type\":\"Question\",\"name\":\"Can I change the duration of my rental contract once I have the car?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can return the car at any time within the rental agreement's validity, and you will be refunded for the unused days.<br><br>Additionally, you can typically extend the duration of your rental agreement by contacting any of our offices before the scheduled end date and time. The insurance coverage will end on the date and time specified in the rental agreement if an extension is not requested.<br><br>Exceptionally, during high-demand periods (such as July and August) or for special and high-end vehicles, your car may be immediately reserved for another customer at the scheduled end date and time of your contract. In this case, it may not be possible to extend your rental, but we can explore other options.\"}},{\"@type\":\"Question\",\"name\":\"What are the additional charges?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yellow Car offers a clear and surprise-free pricing policy. However, please note that the following items may incur an additional charge if you did not mention them when making your reservation or requesting a quote:<br>- Child seat \\\/ booster seat<br>- GPS<br>- Additional driver<br>- Vehicle pick-up at Malaga Airport or train station between 10:00 PM and 8:00 AM.<br>- Delivery or pick-up of the<a href=\\\"https:\\\/\\\/www.yellowcar.com\\\/en\\\/car-hire-malaga-train-station\\\/\\\"> rental vehicle at Mar\\u00eda Zambrano train station<\\\/a> (AVE).\"}},{\"@type\":\"Question\",\"name\":\"Can you deliver or pick up the vehicle at my hotel or home?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. Normally, this service doesn't have an additional cost, but exceptionally, during periods of high demand or at a significant distance from any of our offices, there may be a small surcharge. We will inform you of this circumstance when making your reservation.\"}},{\"@type\":\"Question\",\"name\":\"Can I pick up or return the vehicle at the AVE Station?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, at the Mar\\u00eda Zambrano station in M\\u00e1laga (AVE), by paying a supplement.\"}},{\"@type\":\"Question\",\"name\":\"How many people can drive the vehicle?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"They can have a maximum of 3 drivers, provided that they have been authorized by Yellow Car in the rental contract and meet the age and driver's license requirements. Our rates include the insurance cost for one driver.\"}},{\"@type\":\"Question\",\"name\":\"Can I drive the vehicle outside Andalusia?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No. As an exception, its use is allowed in Gibraltar.\"}},{\"@type\":\"Question\",\"name\":\"What about traffic fines?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The main contract driver is responsible for any infractions committed during the vehicle rental period.<br><br>Most infractions are reported to us after the rental contract has ended, and it is our obligation to provide the driver's identifying information and address to the traffic authorities, who will subsequently notify them of the infraction.<br><br>The driver must directly pay the fine to the traffic authorities in the manner specified in the infraction notification.\"}}]}<\/script><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-1f83e6b7 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">How can I make a reservation?<\/span><\/div><div class=\"uagb-faq-content\"><p>You can contact us by phone, fax, email. You can also make a reservation through the form on our website or via the chat on the same page.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-a5c7ac4f \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">What documentation do I need to rent a vehicle?<\/span><\/div><div class=\"uagb-faq-content\"><p>&#8211; National ID card (D.N.I.) or passport.<br>&#8211; Valid driver&#8217;s license. If your driver&#8217;s license does not have Latin characters, you must also provide an international driver&#8217;s license. Photocopies are not accepted.<br>&#8211; Valid credit card. VISA, MASTER CARD are accepted. Debit cards like Visa Electron or similar ones are not valid.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-b1c4514c \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Is there any cancellation fee for a reservation?<\/span><\/div><div class=\"uagb-faq-content\"><p>As a general rule, you may cancel your reservation at any time without any charge. Exceptionally, during periods of high occupancy and for high-end special vehicles, a deposit may be requested at the time of booking. This deposit will not be refundable if the reservation is canceled with less than 10 days&#8217; notice.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-ac4086e6 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">When do I have to pay the rent?<\/span><\/div><div class=\"uagb-faq-content\"><p>The rental must be paid at the time of vehicle pickup. Exceptionally, during peak season months or for high-end special vehicles, an advance deposit may be requested at the time of booking.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-a6101c5e \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">How can I pay the rent?<\/span><\/div><div class=\"uagb-faq-content\"><p>Rentals must be paid using a credit card (VISA, MASTERCARD).<br>In the case of payment with a debit card (VISA ELECTRON, etc.), you must also have a credit card as a guarantee.<br>The cardholder must be present at the time of signing the contract.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-a2fd0f7c \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Can I change the duration of my rental contract once I have the car?<\/span><\/div><div class=\"uagb-faq-content\"><p>You can return the car at any time within the rental agreement&#8217;s validity, and you will be refunded for the unused days.<br><br>Additionally, you can typically extend the duration of your rental agreement by contacting any of our offices before the scheduled end date and time. The insurance coverage will end on the date and time specified in the rental agreement if an extension is not requested.<br><br>Exceptionally, during high-demand periods (such as July and August) or for special and high-end vehicles, your car may be immediately reserved for another customer at the scheduled end date and time of your contract. In this case, it may not be possible to extend your rental, but we can explore other options.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-46805c51 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">What are the additional charges?<\/span><\/div><div class=\"uagb-faq-content\"><p>Yellow Car offers a clear and surprise-free pricing policy. However, please note that the following items may incur an additional charge if you did not mention them when making your reservation or requesting a quote:<br>&#8211; Child seat \/ booster seat<br>&#8211; GPS<br>&#8211; Additional driver<br>&#8211; Vehicle pick-up at Malaga Airport or train station between 10:00 PM and 8:00 AM.<br>&#8211; Delivery or pick-up of the<a href=\"https:\/\/www.yellowcar.com\/en\/car-hire-malaga-train-station\/\"> rental vehicle at Mar\u00eda Zambrano train station<\/a> (AVE).<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-c6c51a30 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Can you deliver or pick up the vehicle at my hotel or home?<\/span><\/div><div class=\"uagb-faq-content\"><p>Yes. Normally, this service doesn&#8217;t have an additional cost, but exceptionally, during periods of high demand or at a significant distance from any of our offices, there may be a small surcharge. We will inform you of this circumstance when making your reservation.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-1f97cd4d \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Can I pick up or return the vehicle at the AVE Station?<\/span><\/div><div class=\"uagb-faq-content\"><p>Yes, at the Mar\u00eda Zambrano station in M\u00e1laga (AVE), by paying a supplement.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-38518bac \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">How many people can drive the vehicle?<\/span><\/div><div class=\"uagb-faq-content\"><p>They can have a maximum of 3 drivers, provided that they have been authorized by Yellow Car in the rental contract and meet the age and driver&#8217;s license requirements. Our rates include the insurance cost for one driver.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-fe7c7a4b \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Can I drive the vehicle outside Andalusia?<\/span><\/div><div class=\"uagb-faq-content\"><p>No. As an exception, its use is allowed in Gibraltar.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-4faf32e7 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">What about traffic fines?<\/span><\/div><div class=\"uagb-faq-content\"><p>The main contract driver is responsible for any infractions committed during the vehicle rental period.<br><br>Most infractions are reported to us after the rental contract has ended, and it is our obligation to provide the driver&#8217;s identifying information and address to the traffic authorities, who will subsequently notify them of the infraction.<br><br>The driver must directly pay the fine to the traffic authorities in the manner specified in the infraction notification.<\/p><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a939db2b wp-block-group-is-layout-constrained\" style=\"margin-top:50px;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-2d7e369b fadeintop\"><h2 class=\"uagb-heading-text\">Procedures at Malaga Airport<\/h2><div class=\"uagb-separator\"><\/div><\/div>\n\n\n<div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-a7c5f605 uagb-faq-icon-row uagb-faq-layout-accordion uagb-faq-expand-first-false uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height     \" data-faqtoggle=\"true\" role=\"tablist\"><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\\\/\\\/www.yellowcar.com\\\/en\\\/faq\\\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How do I pick up my car at the airport?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Someone from our staff will be waiting for you in the arrivals area. You can see the detailed procedure at this <a href=\\\"https:\\\/\\\/www.yellowcar.com\\\/en\\\/airport-service\\\/\\\">link<\\\/a>.<br>It is very important that you provide us with your exact flight number so that we can confirm the arrival time through the Airport's flight information and respond to any possible delays.\"}},{\"@type\":\"Question\",\"name\":\"If I cannot reach your representative at the airport?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can call us on <a href=\\\"tel:+34952171768\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">+34 952 171 768<\\\/a> or <a href=\\\"tel:+34600560718\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">600 560 718<\\\/a>\"}},{\"@type\":\"Question\",\"name\":\"Can I fill up at the airport?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. There is a BP gas station right next to our office, and this is the place we recommend for filling up the tank upon returning the vehicle. You can view the map at the following <a href=\\\"https:\\\/\\\/www.yellowcar.com\\\/wp-content\\\/uploads\\\/2019\\\/02\\\/aeropuerto_malaga_yellow_car.jpg\\\">link<\\\/a>.\"}},{\"@type\":\"Question\",\"name\":\"How do I return the vehicle at Malaga Airport?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You must drive to our office located within the airport grounds, next to the BP petrol station. Our staff will transfer you in your own vehicle to the departure terminal. You can see the map in the following <a href=\\\"https:\\\/\\\/www.yellowcar.com\\\/wp-content\\\/uploads\\\/2019\\\/02\\\/aeropuerto_malaga_yellow_car.jpg\\\">link<\\\/a>.\"}}]}<\/script><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-46fe887a \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">How do I pick up my car at the airport?<\/span><\/div><div class=\"uagb-faq-content\"><p>Someone from our staff will be waiting for you in the arrivals area. You can see the detailed procedure at this <a href=\"https:\/\/www.yellowcar.com\/en\/airport-service\/\">link<\/a>.<br>It is very important that you provide us with your exact flight number so that we can confirm the arrival time through the Airport&#8217;s flight information and respond to any possible delays.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-4f6d5c0a \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">If I cannot reach your representative at the airport?<\/span><\/div><div class=\"uagb-faq-content\"><p>You can call us on <a href=\"tel:+34952171768\" target=\"_blank\" rel=\"noreferrer noopener\">+34 952 171 768<\/a> or <a href=\"tel:+34600560718\" target=\"_blank\" rel=\"noreferrer noopener\">600 560 718<\/a><\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-06795e42 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Can I fill up at the airport?<\/span><\/div><div class=\"uagb-faq-content\"><p>Yes. There is a BP gas station right next to our office, and this is the place we recommend for filling up the tank upon returning the vehicle. You can view the map at the following <a href=\"https:\/\/www.yellowcar.com\/wp-content\/uploads\/2019\/02\/aeropuerto_malaga_yellow_car.jpg\">link<\/a>.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-5f0478a9 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">How do I return the vehicle at Malaga Airport?<\/span><\/div><div class=\"uagb-faq-content\"><p>You must drive to our office located within the airport grounds, next to the BP petrol station. Our staff will transfer you in your own vehicle to the departure terminal. You can see the map in the following <a href=\"https:\/\/www.yellowcar.com\/wp-content\/uploads\/2019\/02\/aeropuerto_malaga_yellow_car.jpg\">link<\/a>.<\/p><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a939db2b wp-block-group-is-layout-constrained\" style=\"margin-top:50px;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-0ffa8a11 fadeintop\"><h2 class=\"uagb-heading-text\">Petrol<\/h2><div class=\"uagb-separator\"><\/div><\/div>\n\n\n<div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-d8284fbf uagb-faq-icon-row uagb-faq-layout-accordion uagb-faq-expand-first-false uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height     \" data-faqtoggle=\"true\" role=\"tablist\"><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\\\/\\\/www.yellowcar.com\\\/en\\\/faq\\\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What is your fuel policy?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Our vehicles are delivered with a full fuel tank and must be returned in the same condition. Otherwise, you will be charged for the fuel difference along with a supplementary fee for refueling and personnel expenses.\"}}]}<\/script><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-419a659e \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">What is your fuel policy?<\/span><\/div><div class=\"uagb-faq-content\"><p>Our vehicles are delivered with a full fuel tank and must be returned in the same condition. Otherwise, you will be charged for the fuel difference along with a supplementary fee for refueling and personnel expenses.<\/p><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a939db2b wp-block-group-is-layout-constrained\" style=\"margin-top:50px;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-1f2085ae fadeintop\"><h2 class=\"uagb-heading-text\">INSURANCE<\/h2><div class=\"uagb-separator\"><\/div><\/div>\n\n\n<div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-0e335572 uagb-faq-icon-row uagb-faq-layout-accordion uagb-faq-expand-first-false uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height     \" data-faqtoggle=\"true\" role=\"tablist\"><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\\\/\\\/www.yellowcar.com\\\/en\\\/faq\\\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What concepts does the insurance include (coverages)?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Unless specified otherwise in the rental agreement, Yellow Car offers comprehensive insurance without a deductible, which includes the following coverages:<br>- THIRD-PARTY INSURANCE: This is the mandatory minimum insurance required in Spain, which protects the renter against any damage caused to other vehicles, objects, or individuals outside the rented vehicle, with no limit on the amount covered.<br>- C.D.W. (Collision Damage Waiver): This waiver eliminates the customer's liability to Yellow Car for damages to the rented vehicle or its accessories, as long as the vehicle is used within the terms agreed upon in the rental contract. Yellow Car extends this protection to cover 100% of the damages incurred, and the customer is not required to pay any amount in partial liability (deductible). This includes damages to the vehicle's glass and windows.<br>- T.P.I. (Theft Protection Insurance): This insurance relieves the customer of responsibility in the event of theft of the vehicle, provided it is used within the terms agreed upon in the rental contract and on this website. Yellow Car extends this protection to cover 100% of the car's value, and the customer is not required to pay any amount in partial liability (deductible).<br>- P.A.I. (Personal Accident Insurance): This insurance provides coverage to the vehicle's driver in case of death, permanent disability, or medical expenses resulting from an accident, within the following limits:<br>Death or permanent disability \\u2026 \\u20ac6,000<br>Medical assistance \\u2026 \\u20ac1,800\"}},{\"@type\":\"Question\",\"name\":\"What concepts are not included in the insurance?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"- Accidents caused under the influence of alcohol or other drugs.<br>- Theft or damage to personal belongings left inside the vehicle.<br>- Incidents occurring outside the coverage period of the insurance (expired rental).\"}},{\"@type\":\"Question\",\"name\":\"What are the age limits for renting with your company?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The minimum age is 23 years and two years of driving licence. The maximum age is 80 years.\"}},{\"@type\":\"Question\",\"name\":\"What should I do in case of an accident?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"In the event of an accident with another vehicle, you should obtain the minimum necessary information to file a claim with your insurance (license plate of the other vehicle, details of the other party's insurance, personal information of the other driver, potential witnesses, etc.).<br><br>In case of an accident, it is recommended to request police intervention as the best possible witness.<br><br>You must report the accident to Yellow Car as soon as possible and always within a 24-hour period. If the accident occurs during our office hours, we recommend contacting us immediately at the telephone number 952 831492, where we will assist you in managing the accident.<br><br>If the accident prevents you from driving the vehicle, we also provide a 24-hour roadside assistance service that will take care of the damaged car and provide you with an alternative means of transportation. Telephone number: <a href=\\\"tel:900300188\\\">900 300 188<\\\/a>.\"}},{\"@type\":\"Question\",\"name\":\"What to do in case of a breakdown?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You should immediately contact one of our offices where we will organise the replacement of the vehicle as soon as possible. In the event that the vehicle cannot be driven and the breakdown occurs outside office hours, you can contact the 24-hour roadside assistance service on 900 300 188 where you will be provided with a towing service and transfer of passengers.\"}}]}<\/script><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-5db5e8f7 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">What concepts does the insurance include (coverages)?<\/span><\/div><div class=\"uagb-faq-content\"><p>Unless specified otherwise in the rental agreement, Yellow Car offers comprehensive insurance without a deductible, which includes the following coverages:<br>&#8211; THIRD-PARTY INSURANCE: This is the mandatory minimum insurance required in Spain, which protects the renter against any damage caused to other vehicles, objects, or individuals outside the rented vehicle, with no limit on the amount covered.<br>&#8211; C.D.W. (Collision Damage Waiver): This waiver eliminates the customer&#8217;s liability to Yellow Car for damages to the rented vehicle or its accessories, as long as the vehicle is used within the terms agreed upon in the rental contract. Yellow Car extends this protection to cover 100% of the damages incurred, and the customer is not required to pay any amount in partial liability (deductible). This includes damages to the vehicle&#8217;s glass and windows.<br>&#8211; T.P.I. (Theft Protection Insurance): This insurance relieves the customer of responsibility in the event of theft of the vehicle, provided it is used within the terms agreed upon in the rental contract and on this website. Yellow Car extends this protection to cover 100% of the car&#8217;s value, and the customer is not required to pay any amount in partial liability (deductible).<br>&#8211; P.A.I. (Personal Accident Insurance): This insurance provides coverage to the vehicle&#8217;s driver in case of death, permanent disability, or medical expenses resulting from an accident, within the following limits:<br>Death or permanent disability \u2026 \u20ac6,000<br>Medical assistance \u2026 \u20ac1,800<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-e2289400 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">What concepts are not included in the insurance?<\/span><\/div><div class=\"uagb-faq-content\"><p>&#8211; Accidents caused under the influence of alcohol or other drugs.<br>&#8211; Theft or damage to personal belongings left inside the vehicle.<br>&#8211; Incidents occurring outside the coverage period of the insurance (expired rental).<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-d3dd47f9 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">What are the age limits for renting with your company?<\/span><\/div><div class=\"uagb-faq-content\"><p>The minimum age is 23 years and two years of driving licence. The maximum age is 80 years.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-cbe20549 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">What should I do in case of an accident?<\/span><\/div><div class=\"uagb-faq-content\"><p>In the event of an accident with another vehicle, you should obtain the minimum necessary information to file a claim with your insurance (license plate of the other vehicle, details of the other party&#8217;s insurance, personal information of the other driver, potential witnesses, etc.).<br><br>In case of an accident, it is recommended to request police intervention as the best possible witness.<br><br>You must report the accident to Yellow Car as soon as possible and always within a 24-hour period. If the accident occurs during our office hours, we recommend contacting us immediately at the telephone number 952 831492, where we will assist you in managing the accident.<br><br>If the accident prevents you from driving the vehicle, we also provide a 24-hour roadside assistance service that will take care of the damaged car and provide you with an alternative means of transportation. Telephone number: <a href=\"tel:900300188\">900 300 188<\/a>.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-0eaa84bf \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">What to do in case of a breakdown?<\/span><\/div><div class=\"uagb-faq-content\"><p>You should immediately contact one of our offices where we will organise the replacement of the vehicle as soon as possible. In the event that the vehicle cannot be driven and the breakdown occurs outside office hours, you can contact the 24-hour roadside assistance service on 900 300 188 where you will be provided with a towing service and transfer of passengers.<\/p><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>Reservations and Rental Agreement Procedures at Malaga Airport Petrol INSURANCE<\/p>\n","protected":false},"author":1,"featured_media":1733,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-5711","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"uagb_featured_image_src":{"full":["https:\/\/www.yellowcar.com\/wp-content\/uploads\/2023\/04\/dudas2.min_.jpg",1920,1280,false],"thumbnail":["https:\/\/www.yellowcar.com\/wp-content\/uploads\/2023\/04\/dudas2.min_.jpg",150,100,false],"medium":["https:\/\/www.yellowcar.com\/wp-content\/uploads\/2023\/04\/dudas2.min_.jpg",300,200,false],"medium_large":["https:\/\/www.yellowcar.com\/wp-content\/uploads\/2023\/04\/dudas2.min_.jpg",768,512,false],"large":["https:\/\/www.yellowcar.com\/wp-content\/uploads\/2023\/04\/dudas2.min_.jpg",1024,683,false],"1536x1536":["https:\/\/www.yellowcar.com\/wp-content\/uploads\/2023\/04\/dudas2.min_.jpg",1536,1024,false],"2048x2048":["https:\/\/www.yellowcar.com\/wp-content\/uploads\/2023\/04\/dudas2.min_.jpg",1920,1280,false]},"uagb_author_info":{"display_name":"@oscar","author_link":"https:\/\/www.yellowcar.com\/en\/author\/oscar\/"},"uagb_comment_info":0,"uagb_excerpt":"Reservations and Rental Agreement Procedures at Malaga Airport Petrol INSURANCE","_links":{"self":[{"href":"https:\/\/www.yellowcar.com\/en\/wp-json\/wp\/v2\/pages\/5711","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yellowcar.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.yellowcar.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.yellowcar.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yellowcar.com\/en\/wp-json\/wp\/v2\/comments?post=5711"}],"version-history":[{"count":5,"href":"https:\/\/www.yellowcar.com\/en\/wp-json\/wp\/v2\/pages\/5711\/revisions"}],"predecessor-version":[{"id":5868,"href":"https:\/\/www.yellowcar.com\/en\/wp-json\/wp\/v2\/pages\/5711\/revisions\/5868"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.yellowcar.com\/en\/wp-json\/wp\/v2\/media\/1733"}],"wp:attachment":[{"href":"https:\/\/www.yellowcar.com\/en\/wp-json\/wp\/v2\/media?parent=5711"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}